Shipping policy

We currently offer delivery across the United Kingdom and selected international destinations. If your country is not listed at checkout, please contact our support team for assistance.

 

Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). During peak periods, processing times may be slightly extended.

Shipping Options & Estimated Delivery Times

United Kingdom:

• Standard Delivery (Royal Mail / Courier): 2–4 business days — £6.95

• Express Delivery: Next business day — £12.95

• Complimentary Shipping: Free on all orders over £150

International Delivery:

• Europe: 3–7 business days — from £15

• Rest of World: 5–10 business days — from £25

Please note that international delivery times may vary depending on customs clearance.

 

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your delivery in real time.

 

Duties & Taxes

For international orders, customs duties and taxes may apply upon arrival in your destination country. These charges are the responsibility of the customer.

 

Packaging

All orders are carefully packaged in our signature luxury boxes to ensure your items arrive in perfect condition. Gift packaging is available at checkout.

 

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery. We will promptly investigate and offer a suitable resolution.

 

Contact Us

For any delivery-related inquiries, please reach out to our customer service team at: ysmarttechnologyco@outlook.com